Privacy Policy

At Zula Casino (operated in compliance with United States promotional sweepstakes regulations, accessible via en-zulacasino.org), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our standards and protocols regarding the collection, storage, utilization, and disclosure of personal data when you engage with our platform.

1. Information We Collect

We gather various types of information depending on how you interact with our website, games, and sweepstakes promotions:

• Personal Identification Data: Full legal name, date of birth (to verify 18+ eligibility), residential address, email address, and mobile telephone number for SMS two-factor authentication.
• Verification and Compliance Data (KYC): Government-issued identification (such as a valid driver's license or passport), proof of residential address (utility bill or bank statement), and taxpayer documentation where required by federal or state sweepstakes statutes.
• Financial & Payment Transaction Data: Tokenized banking information, ACH routing details, and transaction histories associated with optional Gold Coin purchases or verified cash prize redemptions. Note: Sensitive credit card numbers are processed directly via PCI-DSS Level 1 compliant gateway vendors and never stored on our direct servers.
• Technical & Usage Metrics: Internet Protocol (IP) address, geolocation indicators, device fingerprints, operating system specifications, browser attributes, and interaction logs with games and reels.

2. How We Utilize Your Information

Your personal information is processed under the following lawful bases and operational purposes:

• Facilitating account registration, authentication, and secure login operations.
• Administering the dual-currency gaming engine (Gold Coins and promotional Sweeps Coins balances).
• Conducting mandatory Know-Your-Customer (KYC) identity checks and federal Anti-Money Laundering (AML) verifications.
• Validating eligible prize redemption requests and securely remitting USD cash awards or digital vouchers.
• Ensuring adherence to geographic participation exclusions (such as Washington, Idaho, Michigan, and Nevada).
• Detecting, investigating, and preventing multi-accounting, automated botting, or fraudulent manipulation of promotional sweepstakes.

3. Information Sharing and Disclosure

We do not share your private data except under strictly defined circumstances:

• Certified Service Providers: Trusted third-party vendors who facilitate SMS verification, identity verification, payment processing, fraud screening, and customer support ticketing under rigorous non-disclosure agreements.
• Statutory and Legal Mandates: Where required by valid subpoenas, court orders, or governmental regulatory authorities to comply with US federal, state, or municipal promotional contest laws.
• Protection of Rights: When necessary to enforce our Terms of Use, investigate security breaches, or protect the rights, property, and safety of Zula Casino and our player community.

4. State Privacy Rights (CCPA / CPRA Notice)

If you are a resident of California or states with comparable consumer privacy legislation (such as Virginia, Colorado, Connecticut, or Utah), you possess statutory rights concerning your personal data:

• Right to Know: The right to request disclosure of the specific categories and pieces of personal information collected over the preceding 12 months.
• Right to Delete: The right to request the erasure of your personal data, subject to legal recordkeeping obligations for completed financial transactions and tax reporting.
• Right to Non-Discrimination: You will not receive discriminatory treatment or diminished sweepstakes access for exercising your privacy rights.

5. Data Security and Retention

We employ industry-leading 256-bit TLS encryption protocols, tokenized vaults, and segregated databases to guard against unauthorized access, loss, or alteration. We retain player documentation only as long as necessary to fulfill active account functions, satisfy promotional audit cycles, and meet statutory financial reporting regulations.

6. Contact Our Privacy Office

To submit a privacy inquiry, request data access, or exercise statutory opt-outs, please reach our dedicated Data Protection Officer at: